Overview Benchmark Electronics M Sdn Bhd Hr Email
For many a day in 2004, three people sat Around a single desk in a tiny medical office — an office which functioned as the group’s conference room, lunch room, and thought heart. Backed by a small programming team in India, the trio (comprising Benchmark Internet Group founder Curt Keller, his wife Denise, and an search engine optimization pro ) discussed ideas for how to execute a deceptively straightforward concept. Simple email advertising. Many of the thoughts were beyond the means of the fledgling company, but that did not stop Keller from moving ahead.
The first Clients of Benchmark Mail were small businesses located in close proximity to Benchmark’s one-room HQ in Long Beach, CA. Keller and his staff sold them on the use of email marketing, while working hard to create a very simple user interface which would be simple to operate. All the time, the company championed such novel ideas as customizable templates and applications which adapted to user needs. They also made certain from the beginning that anybody who needed help would have rapid access to excellent customer support.
Benchmark Has continued to rise and advantagesper. Its current focus. Providing worldwide email marketing solutions to small and midsize companies while continuing to honor a commitment to help kids in need. This does not indicate that Benchmark is a little-guys-only company, however; it has stuck to its core principle of adaptability and serves big organizations such as UNICEF and Kaiser-Permanente via its High Volume Business plans.
Today, Benchmark serves upwards of 73,000 users from across the planet, however, the company has not forgotten its origins. Benchmark still keeps good relationships with small, locally-based businesses. In fact, the organization offers a full page of testimonials from users of this program. You may read more about Benchmark’s background and development here.
While most of the features Benchmark provides Are on par with the rest of the industry, among the standout characteristics of the ESP is the simple fact that most of its attributes come standard with each account — such as the free ones. Here are some of Benchmark’s most noteworthy offerings.
· Countless Industry-Specific, Themed Templates. Benchmark offers all users access to the library of over 400 templates. These are organized into 19 categories, some of which are tailored to particular industries such as education, entertainment, and retail. There’s also a class for social media-specific templates.
· Video Emails. Possibly the best-known advantage of Benchmark is its support for video mails. The business explains the benefits of this feature here.
· Online Surveys. You’ll be able to create professional-looking online surveys using among Benchmark’s 6 templates. Post your survey on your site or construct it into an email.
· Dedicated Email Server. All of Benchmark’s High Volume plans have a dedicated IP address to help increase deliverability prices. Users on other plans have the option of paying for this service ($30/month) to increase their own delivery stats. Read more about the benefits of dedicated servers .
· Email Delivery Direction . Benchmark’s email delivery management program is all about getting customers’ mails into inboxes. The company is a part of the Email Sender and Provider Coalition and operates with ReturnPath, a leading email delivery and consulting support. The business also communicates with ISPs on its customers’ behalf. Benchmark Electronics M Sdn Bhd Hr Email
· Mobile App. Benchmark’s mobile programs make it possible for customers with an Apple device to access several functions on the road. They can access and include contacts, read reports, send videos through integration with a YouTube account, and even design and send quick email blasts with one of 10 templates that are available. That is quite a little more than many other companies offer on their mobile apps, making them considerably more operational.
· Photo Editing. If the photos you plan to utilize in your email campaign are not perfectly sized or want some colour adjustment, you may use Benchmark’s integrated picture editor. This is a fairly handy feature if you don’t have photoshop accessible.
· Code Editor. In case you’ve got the know-how to work magic with HTML, Benchmark provides this ultra-customization choice with which you can construct your emails from scratch.
· Autoresponder. Every Benchmark client has the ability to style around eight custom autoresponder messages. These can be scheduled as a series or occasion lead-up, or made as yearly messages such as birthday or anniversary mails.
· Sign-Up Forms. The only way to become prosperous in email marketing is by way of growing your list, and Benchmark really promotes doing so via sign-up forms. The business bases its Free For Life account entirely around website and Facebook sign-ups and provides an easy-to-use instrument to create customized templates for each medium.
· Inbox Checker. Because every email program differs and each web browser has a signature fashion, making certain your emails look great across the board is crucial. It is possible to use Inbox Checker to have a look at the way your email screens in Gmail using Explorer and Outlook 3. Employing the full program (which checks everything out of AOL to Yahoo, Explorer to Safari, mobile to PC) is a paid add-on service, available for $14 each 100 checks.
· RSS-to-Email. Regular bloggers can create newsletters out of their sites mechanically through the RSS-to-Email feature, which works with any blog which manages an RSS-feed. Users simply have to establish a template and campaign inside Benchmark once.
· API Integration. An API (Application Program Interface) enables different software programs to communicate with one another without a formal plug link. Benchmark’s API Integration feature permits users using XML-RPC, HTTP POST, or HTTP GET abilities to recover data from some other programs that use JSON, XML, XML-RPC, or PHP serialization strings. In brief, this permits them to play three functions. Manage contact lists, manage campaigns and effort sending, and assess statistics. The business describes this function in more detail here.
· Advanced Metrics. Benchmark provides both Listing Segmentation and AB Split Testing.
· Multiple-Language Interface. Benchmark is available in seven languages. Chinese, English, German, Japanese, Italian, Portuguese, and Spanish.
Ease Of Use
Signing up for a Benchmark accounts is pretty straightforward. After entering your name, email, phone number, and company name, you have to confirm your email address. This is a five-minute process for me. Upon logging into my new account (with the free program ) I was greeted by an attractive UI that gave me a clear path on how to create my first email campaign. Great beginning!
Email Campaign Creation
On its own dashboard, Benchmark provides users five main options. Emails, Automations, Contacts, Surveys, and Reports. To make a new effort, go into the Emails section, then hit the big blue”Create New Mail” button at the upper right-hand corner. Benchmark Electronics M Sdn Bhd Hr Email
From there, you must decide if you want an RSS Or traditional email message. You can use Benchmark’s drag-and-drop editor, or go for more customization using the built-in code editor. If you’re someone who codes their own email, then my hat is off to you, but I am not personally gifted that way, so I went with the drag-and-drop alternative.
I was prompted to enter a subject line for my Email and setup how much observation I desired on the message, in addition to if I wanted an automatic tweet once the effort went out. The following task was to choose which contacts I wanted to get the campaign. With that, I was finally able to begin building the email . If you want to, you can construct your own email designs employing a very intuitive editor. On the other hand, you can alter one of Benchmark’s templates, that are great, and much better than I was able to do in my.
Sending the Email Campaign
If you are just Starting out, you can do as I did and manually enter contacts at a time. However, for people who already have a list, there are numerous ways to import it. You can upload a CSV, xls, or txt file right from your personal computer; import contacts directly from Salesforce.com, Hotmail, or Gmail accounts; or copy and paste large lists of contacts into a text form. Once you make your Benchmark lists, then they’ll show up on your dash, along with a Master Unsubscribe List.
The actual sending of the email is quite easy. Once you have finished all your tweaks, you can save the email as a draft, send it instantly, or schedule a time and date for delivery. If you want to verify everything is well before distributing your email on the world, you can send it to your self to preview it as many as 10 times/day. I opted to program my email for delivery to see how timely the automatic system would actually be. I scheduled my email for 2.45 and received it at 2.50, therefore while the timing was not exactly ideal, it was probably within tolerance levels for most users. If you are among the more rare users who demand on-the-minute email sending, then you may have to appear elsewhere. More worryingly, my email did not go to my main inbox but was mechanically sorted into my”promotions” folder. Definitely not perfect.
Email Campaign Reporting
The first thing I Noticed about Benchmark email reports was something I’d read in a few reviews. They are really, really fast. I mean lightning fast. Opens enroll in the Benchmark system virtually instantaneously. I have worked with several different apps where these reports require hours or even days to appear.
Benchmark provides users with several key Pieces of information about every campaign. The arguably most important statistic, the open rate, seems in both pie chart and numerical type. Additionally, Benchmark supplies users with stats such as clicks, forwards, bounces, unsubscribes, and misuse. Every stat further breaks down to the exact email addresses associated with a given action. Users may export this information for additional analysis by means of a csv or xls file. There is also a social networking place which reports shares via Facebook, Twitter, or LinkedIn, in addition to a map which breaks down, by country, that opens your emails. Benchmark Electronics M Sdn Bhd Hr Email
Though all of the information is great and Necessary, it isn’t enough to sustain increased level marketers who want more information such as conversions, which hyperlinks were clicked, and earnings analysis. Though Google Analytics provides a lot of this information with proper integration, there may come a time when serious entrepreneurs need more information than Benchmark provides. Whether a small business will reach that point changes, of course, based on the company.
Particular Size Of Business
Benchmark made its 3-tiered pricing Structure with the objective of serving everyone from the tiniest kitchen-table startup to large email marketers. However, the company’s key focus is on small to medium businesses, especially those just beginning in email advertising. This is especially reflected in the reality that clients subscribing to the moderate plans get unlimited emails, while larger plans have limitations.
Integrations and Add-Ons
Benchmark Offers roughly 20 plug-ins and integrations. If you don’t observe the integration you need, there is still hope. You’re able to use the API or ask a integration by sending an email to [email protected]
· Benchmark Events — Benchmark Events is event marketing software designed to integrate fully with Benchmark Email. Launched in 2012, this program allows users to create and customize events, promote and sell tickets, and track the success of the events via their Benchmark Email accounts. A number of programs are available, including a free option.
· Salesforce.com — This integration enables users to import contacts directly into Benchmark and utilize Benchmark’s email system to maintain Salesforce customers participated. Read our overview of Salesforce here.
· Twitter — Benchmark Mail Lite is a WordPress plug-in which allows users to quickly build an email viewer via their subscribers. The plugin can automatically create email variations of blog posts and permits users to connect up to five Benchmark accounts.
· Highrise — Merges Highrise contacts with a Benchmark list. Read our review of Highrisehere.
· Benchmark Power — This free plug-in allows you to supply images for your Benchmark mails from locations across the web. Benchmark Power captures pictures you find and instantly uploads them to your Benchmark account for future usage.
· Flickr — Users with Flickr accounts can link Flickr to their own Benchmark image galleries.
· Shopify — You are able to link a Shopify accounts to Benchmark and automatically add Shopify clients to Benchmark lists. You may even add subscribers to different lists based on what they purchased. Read our review of Shopify here.
· PayPal — Users may add some of their PayPal clients to their Benchmark email lists bylinking the account. Read our review of Paypal here.
· Easy List — Learn more about this simple list-making program and download it here.
· WordPress — The ever-present blog and website builder provides an integration with Benchmark. Use it to send emails of your blog posts and use the analytics to observe how your subscribers respond to them. Learn more here.
· Zapier — Gain entry to Zapier’s huge integration library here. Benchmark Electronics M Sdn Bhd Hr Email
Social Media Integrations
Since Of the integral link between social networking and email marketing, it is important to check out the social media features included in Benchmark.
· Social Media Templates — One segment of Benchmark’s enormous email template listing consists of societal media-specific templates which directly promote your institution’s participation in social media forums like facebook, Twitter, and LinkedIn.
· Facebook”Like” Button — Benchmark offers a very simple function which permits you to add a Facebook”Just Like” button to your own emails.
· Facebook Sign-Up Form — Benchmark provides easy-to-create sign-up forms (see”Characteristics” above) for both sites and Facebook enthusiast pages, so you can convert followers to subscribers.
· Social Links within Email — Once you connect your Benchmark account with your Facebook, Twitter, or LinkedIn accounts, you can add buttons to every email that will direct your subscribers to each of your social media pages.
The Business also fully Complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks regarding the collection of personal data from citizens of those nations. When customers provide credit card numbers to Benchmark, the company uses secure socket layer (SSL) protection to encrypt the information. The whole platform is encrypted to ensure the safety of all customers’ personal information.
Anti-Spam Policy and Protection
Like All valid ESPs, Benchmark takes spam seriously and outlines a clear zero-tolerance policy for any of the users trying to engage in spam activities. The company is fully in compliance with all the U.S. CAN-SPAM Act of 2003. Benchmark also takes several measures to preserve its reputation as a spam-free provider, among them membership from the Email Sender and Provider Coalition. The company uses the app SpamAssassin to filter messages delivered through its host.
To prevent users from Unknowingly sending spam-like substances, Benchmark provides a spam check feature which looks for words widely utilized in spam messages. It scores each email on a scale from 1 to 5; 5s are assigned to content that’s very likely to be blocked. In case of a top score, the program suggests”less spammy” alternatives. Individualized IP addresses also help large-volume senders reduce their spam amounts.
Client Service and Support
Benchmark Offers its customers a lot of support resources. Customer support is usually responsive, with minimal waiting times. The site offers good learning tools, but can be needlessly opaque at times. Crucial information can be buried and difficult to locate, especially if you don’t know exactly what you’re looking for, especially when it comes to minute particulars about plans. As an example. That the Free For Life plan comprises Benchmark branding on every email, but you won’t find that mentioned on the Free For Life webpage, not even at the fine print. Nor will you see it said when you sign up. The only place it is mentioned is in the FAQ, here.
Here are some of the resources Benchmark offers. Benchmark Electronics M Sdn Bhd Hr Email
· Live Email and Support — Benchmark supplies live one-on-one aid through the following means.
· Email Service. Contact Benchmark at [email protected]com or via the organization’s contact form here. Accessible 24 hours Monday — Friday and restricted hours on Saturday.
· Phone Support. You are able to reach Benchmark at 800-430-4095 (U.S.) or 001-562-252-3789 (all states ). Available weekdays from 6 am to 5 pm PT.
· Chat Support. Available almost 24 hours per day Monday — Friday and limited hours on Saturday. Founded in English, Spanish, Portuguese, and Italian.
· FAQ — Benchmark’s FAQ section is somewhat mislabeled as it’s closer to some QandA-format knowledge foundation than a typical FAQ. You will find more than 900 entries, sorted into 18 subjects ranging from”Getting Started” to”API.” Users may execute a keyword search of any subject (or sub-topic) or from their FAQ as a whole. 1 caveat. With such an extensive knowledge base, it is pretty much inevitable that some entries will be out of date. Some of the QandAs provide advice which is wholly inaccurate, so in some cases, you might want to contact support to hash things out.
· Video Tutorials and Webinars — Benchmark provides about two dozen movie tutorials that take users step by step through the features of the program. The business also offers a webinar known as”Benchmark Mail Crash Course.” You can view it live each Friday at 10.00 a.m. PST or watch the recorded version at any time. You might also request a particular webinar on a number of other subjects. Live webinars include the opportunity to ask questions throughout the demonstration.
· Email Marketing Manuals and Articles — You can find more in-depth details on email marketing in general, as well as the Benchmark program especially, at the Manuals Section. These downloadable files also cover industry-specific troubles. Articles, similar to blogs, offer users advice beyond that found in the FAQ section, but in shorter, more digestible chunks than the manuals provide.
· Glossary of Email Marketing Terms — This is a particularly valuable tool for all those new to email marketing who believe absorbed by all the jargon. Benchmark gives a glossarywith 50 of the most popular email advertising conditions from”above-the-fold” to”whitelists.”
· Website and Newsletter — For current information regarding email advertising trends, check out Benchmark’s monthly newsletter, in addition to its exceptionally active site. All subscribers automatically gain access to present newsletters, and Benchmark also offers an archive of newsletter posts from November 2007-October 2012.
· Benchmark Community — Benchmark users can post their newest newsletters on message boards at the Benchmark Community. This forum allows users to talk about newsletter creation approaches, vote for their favorite newsletters, and gain inspiration from other Benchmark users.
Web-Based Or Locally-Installed
Benchmark is entirely web-based and does not Require any setup on your PC.
Favorable Reviews and Reviews
Benchmark Includes a four-out-of-five star score on G2 Crowd, with a slightly better showing on GetApp and Capterra. 4.5 stars each. Benchmark Electronics M Sdn Bhd Hr Email
Some common points of compliments.
· Top Notch Support. This is perhaps the most common monitoring regarding Benchmark, and some thing I noticed for myself too. People today tend to find support prompt and beneficial, and a few say it’s really the component that distinguishes Benchmark from its competitors. The company also receives praise for its blog articles and videos.
· Characteristic Selection Across All Plans. Some users praise the addition of attributes including AB analyzing and surveys from all programs; many firms charge extra for these features or just include them into their pricier plans.
· Ease of Use. Users have a tendency to locate Benchmark’s interface incredibly user-friendly and intuitive. The program gathers compliments from a wide assortment of demographics, from first time ESP consumers to those who have tried many different programs before settling Benchmark.
· Mobile Friendly Emails. Users were impressed with all the mobile-friendly email layout of Benchmark’s templates. Since more and more people access their email from mobile devices, this can be an increasingly significant factor to consider.
Negative Reviews and Complaints
I was not able to find many Men and Women who disliked Their own Benchmark experience. However, I was able to discover a couple of complaints.
· Inconsistent Send-Times. Apparently some users experienced an issue with Benchmark in which their emails were sent hours when they were scheduled. 1 customer theorized that the issue might arise in long lists of recipients. Not all clients of all Benchmark will possess time-sensitive sending demands, but other people will. Should you want your emails to go out exactly whenever your schedule dictates, you may need to consider this situation.
· Buggy Social Media Integrations. I watched several consumer reviews that commented the social networking integrations in Benchmark aren’t up to par.
· “Spammy” Templates. Some users have been concerned that Benchmark’s templates may feel like spam mail, causing receivers to mark them as junk rather than reading the contents. Since the whole point of an ESP is to stop this from occurring, this might be an issue. On the other hand, I never felt this way whilst searching through the template list, therefore it may not be the most valid of complaints.
Benchmark Offers a enormous number of pricing strategies, such as a totally free plan and a huge array of paid programs which can service anywhere between 600 and 7,140,000 subscribers.
Benchmark’s free programs do not require charge Cards, which is always refreshing. The only catch. There will be a small Benchmark logo in the bottom of each email you send out. Of course, you may always opt to upgrade to a paid plan in case you don’t need the Benchmark branding. The free plan allows you to send up to 14000 mails to up to 2000 subscribers and gives you access to most but not all of Benchmark’s features list. Notable absences into the features list for free account comprise email automation and sub-accounts (enabling many users to access one Benchmark account).
Paid Plans. Benchmark Electronics M Sdn Bhd Hr Email
Users with small contacts lists and restricted Monthly messages have the choice of paying to get their email marketing based on the number of emails that they send each month.
o Medium Plans. 600-50,000 subscribers, $13.99-$254.99 per month
o Large Plans. 55,000-100,000 subscribers, $285.99-$494.99 a month
o Extra Large Strategies. 125,000-1,000,000 subscribers, $659.99-$4,273.99 per month
o Enormous Plans. 1,070,000-7,140,000 subscribers, $4,500-$29,200 per month
Benchmark accepts all Major credit cards and also lets you pay through PayPal. They also offer you a 25% discount for nonprofits and teachers.
Benchmark is a good program. It’s Simple to Use, Open to invention, and competitively priced. Its free alternatives may very well be the very best in the company for anybody who just wants to dive into email advertising (particularly small, neighborhood businesses). For that matter, any Benchmark strategy can work nicely for a small business which views email as a minor element of its marketing and does not have any desire to work beyond the basics just yet.
If you are a small or maybe medium-sized Business trying to find a simple email advertising program using a multitude of amazing features, Benchmark is an excellent option. Even though there may come a time when you launch the program, it provides a great deal for the money, provides exceptional support, and the company seems to be sensitive to the needs of its users. You can not ask for much more.