Overview Bulk Email Pricing
For many an evening in 2004, three people sat Around a single desk in a tiny medical office — an office that functioned as the team’s conference room, lunch room, and thought heart. Backed by a little programming team in India, the trio (comprising Benchmark Internet Group founder Curt Keller, his wife Denise, along with an search engine optimization expert) discussed ideas for how to execute a deceptively straightforward concept. Simple email marketing. Many of the ideas were beyond the resources of this fledgling company, but that did not stop Keller from moving ahead.
The first Clients of Benchmark Email were small businesses located in near proximity to Benchmark’s one-room HQ in Long Beach, CA. Keller and his staff personally sold them on the use of email marketing, while working hard to make a simple user interface which would be easy to operate. All the while, the business uses such novel ideas as customizable templates and applications which adapted to consumer needs. They also made sure from the beginning that anybody who needed help would have quick access to outstanding customer support.
Benchmark Has continued to grow and advantagesper. Its current focus. Providing global email marketing solutions to small and medium-sized companies while continuing to honor a commitment to help children in need. This does not mean that Benchmark is a little-guys-only service, however; it has adhered to its core principle of adaptability and serves large organizations like UNICEF and Kaiser-Permanente through its High Volume Enterprise plans.
Today, Benchmark serves up of 73,000 users from throughout the globe, however, the company has not forgotten its origins. Benchmark still maintains good relationships with small, locally-based companies. In fact, the organization offers a full page of testimonials from local users of this program. You can read about Benchmark’s background and development here.
While most of the features Benchmark supplies Are on par with the rest of the business, among the standout features of this ESP is the fact that nearly all its attributes come standard with every single accounts — including the free ones. Below are a few of Benchmark’s most notable offerings.
· Hundreds of Industry-Specific, Themed Templates. Benchmark provides all customers access to the library of over 400 templates. These are organized into 19 classes, some of which are tailored to specific industries like education, entertainment, and retail. There’s also a category for societal media-specific templates.
· Video Emails. Perhaps the best-known advantage of Benchmark is its support for video emails. The company describes the advantages of this feature here.
· Online Surveys. You’ll be able to create professional-looking online polls using among Benchmark’s 6 templates. Post your survey on your website or build it directly into an email.
· Dedicated Email Server. All of Benchmark’s High Volume programs come with a dedicated IP address to help increase deliverability rates. Users on other plans have the choice of paying for this service ($30/month) to increase their particular delivery stats. Read more about the advantages of dedicated servers here.
· Email Delivery Management. Benchmark’s email shipping management program is all about getting customers’ mails into inboxes. The business is a part of the Email Sender and Provider Coalition and operates with ReturnPath, a leading email delivery and consulting service. The business also communicates with ISPs on its clients’ behalf. Bulk Email Pricing
· Mobile App. Benchmark’s mobile apps allow customers having an Apple device to access several purposes on the road. They can access and include contacts, browse reports, send videos through integration using a YouTube accounts, and even design and send quick email blasts with one of 10 available templates. That is quite a little more than a number of other businesses offer on their mobile programs, which makes them considerably more functional.
· Photo Editing. If the photos you plan to use on your email campaign aren’t perfectly sized or want some colour adjustment, you may use Benchmark’s integrated photo editor. This is a fairly handy feature if you do not have photoshop available.
· Code Editor. If you have the know-how to work magic with HTML, Benchmark provides this ultra-customization choice with which you can construct your mails from scratch.
· Autoresponder. Every Benchmark customer has the ability to design around eight custom autoresponder messages. These could be scheduled as a string or occasion lead-up, or designed as annual messages such as anniversary or birthday mails.
· Sign-Up Forms. The only way to be successful in email advertising is through growing your list, and Benchmark actually promotes doing this via sign-up forms. The business bases its Free For Life account entirely around site and Facebook sign-ups and supplies an easy-to-use tool to create custom templates for every medium.
· Inbox Checker. Because every email program differs and each web browser has a signature style, making sure your emails look great across the board is important. It is possible to use Inbox Checker to look at the way that your email screens in Gmail using Explorer and Outlook 3. Using the full app (which checks everything from AOL to Yahoo, Explorer into Safari, mobile to PC) is a paid add-on service, available for $14 each 100 checks.
· RSS-to-Email. Regular bloggers can create newsletters from their blogs automatically through the RSS-to-Email attribute, which works with any blog which handles an RSS-feed. Users only need to set up a campaign and template within Benchmark once.
· API Integration. An API (Application Program Interface) enables different software programs to communicate with one another with no formal plug connection. Benchmark’s API Integration feature allows users with XML-RPC, HTTP POST, or HTTP GET abilities to retrieve data from some other apps that use JSON, XML, XML-RPC, or PHP serialization strings. In brief, this permits them to play three functions. Manage contact lists, handle campaigns and campaign sending, and assess data. The business explains this function in more detail here.
· Advanced Metrics. Benchmark offers both Listing Segmentation and AB Split Testing.
· Multiple-Language Interface. Benchmark is available in seven languages. Chinese, English, German, Japanese, Italian, Portuguese, and Spanish.
Benefits Of Use
Enrolling in a Benchmark accounts is pretty straightforward. After entering your name, email, phone number, and company name, you have to validate your email address. This is a five-minute procedure for me. Upon logging in to my new account (with the free plan) I was greeted by an attractive UI that gave me a very clear path on how best to make my very first email campaign. Good beginning!
Email Campaign Creation
On its own dashboard, Benchmark offers users five main options. Emails, Automations, Contacts, Surveys, and Reports. To make a new campaign, proceed to the Emails section, then hit the large blue”Create New Email” button in the top right-hand corner. Bulk Email Pricing
From there, you have to decide If You Would like an RSS Or traditional email message. It is possible to use Benchmark’s drag-and-drop editor, or go for more customization with the built-in code editor. If you’re somebody who codes their own email, then my hat is off to you, but I am not personally gifted that way, so I moved with the drag-and-drop alternative.
I had been prompted to enter a subject line for my Email and set up how much observation I wanted on the message, as well as if I wanted an automatic tweet once the effort went out. The next task was to choose which contacts I wanted to receive the campaign. With that, I was finally able to start constructing the email . If you would like to, you can assemble your personal email designs employing a very intuitive editor. On the other hand, you can modify one of Benchmark’s templates, that can be great, and better than I was able to do on my own.
Preventing the Email Campaign
If You’re just Starting out, you can certainly do as I did and manually enter contacts at a time. However, for people who already have a list, there are numerous ways to import it. You can upload a CSV, xls, or txt file right from the personal computer; import contacts directly from Salesforce.com, Hotmail, or Gmail accounts; or copy and paste huge lists of contacts to a text form. When you create your Benchmark lists, then they will show up on your dashboard, together with a Master Unsubscribe List.
The sending of this email is quite simple. When you have finished all of your tweaks, you can either save the email as a draft, send it immediately, or schedule a time and date for delivery. If you want to verify everything is well before distributing your email about the world, it is possible to send it to yourself to preview it as many as 10 times/day. I chose to program my email for shipping to see how timely the automated system would actually be. I scheduled my email for 2.45 and received it in 2.50, so while the timing wasn’t exactly ideal, it was probably within tolerance levels for many users. If you are one of the more infrequent users who need on-the-minute email sending, then you might need to look elsewhere. More worryingly, my email did not go to my primary inbox but was mechanically sorted into my”promotions” folder. Definitely not perfect.
Email Campaign Reporting
First thing I Discovered about Benchmark email reports was something I would read about in a couple of reviews. They are really, really fast. I mean lightning fast. Opens enroll from the Benchmark system virtually immediately. I’ve worked with a lot of different apps where these reports take hours or even days to appear.
Benchmark provides users with several key Bits of information about every campaign. The possibly most important statistic, the available speed, appears in both pie chart and numerical type. Additionally, Benchmark supplies users with stats such as clicks, forward, bounces, unsubscribes, and abuse. Every stat further breaks down to the exact email addresses related to a given activity. Users may export this data for additional analysis by means of a csv or xls file. There is also a social networking area which reports shares via Facebook, Twitter, or LinkedIn, as well as a map that breaks down, by state, who opens your emails. Bulk Email Pricing
Though all of this information Is Excellent and Necessary, it is not sufficient to sustain higher level marketers that want more information such as conversions, which links were clicked, and earnings analysis. Though Google Analytics provides a whole lot of that information with appropriate integration, there may come a time when serious entrepreneurs need more info than Benchmark provides. Whether or not a small company will get to that point varies, naturally, dependent on the company.
Specific Size Of Business
Benchmark made its 3-tiered pricing Structure with the objective of serving everybody from the tiniest kitchen-table startup to large email marketers. On the other hand, the organization’s main focus is on small to medium companies, particularly those just starting out in email advertising. This is especially reflected in the reality that clients subscribing to the medium plans get unlimited mails, while larger plans have limitations.
Integrations and Add-Ons
Benchmark Offers approximately 20 plug-ins and integrations. If you don’t observe the integration you want, there is still hope. You can use the API or request a integration by sending an email to [email protected]
· Benchmark Occasions — Benchmark Events is event marketing software designed to integrate fully with Benchmark Email. Launched in 2012, this program permits users to create and customize occasions, promote and sell tickets, and track the success of their events through their Benchmark Email accounts. A variety of subscriptions are available, such as a free option.
· Salesforce.com — This integration enables users to import contacts directly into Benchmark and utilize Benchmark’s email system to maintain Salesforce customers participated. Read our review of Salesforce here.
· Twitter — Benchmark Mail Lite is a WordPress plugin which allows users to easily build an email audience via their subscribers. The plugin can automatically create email versions of blog posts and permits users to connect up to five Benchmark accounts.
· Highrise — Merges Highrise contacts using a Benchmark list. Read our overview of Highrisehere.
· Benchmark Power — This free plugin lets you supply images for your Benchmark mails from places across the net. Benchmark Power captures pictures you locate and immediately uploads them to your Benchmark account for future usage.
· Flickr — Users with Flickr accounts can link Flickr to their own Benchmark image galleries.
· Shopify — You can link a Shopify accounts to Benchmark and automatically add Shopify customers to Benchmark lists. You may even add subscribers to different lists based on which products they bought. Read our review of Shopify here.
· PayPal — Users may add some of the PayPal clients for their own Benchmark email lists bylinking the account. Read our review of Paypal here.
· Easy List — Know more about this very simple list-making app and download it here.
· WordPress — The ever-present blog and website builder offers an integration using Benchmark. Use it to send mails of your blog articles and also use the analytics to observe how your subscribers react to them. Learn more here.
· Zapier — Gain entry to Zapier’s enormous integration library . Bulk Email Pricing
Social Media Integrations
Because Of the integral link between social media and email advertising, it’s important to look at the social networking features included in Benchmark.
· Social Media Templates — One section of Benchmark’s enormous email template listing is made of social media-specific templates that directly promote your company’s involvement in social media forums like facebook, Twitter, and LinkedIn.
· Facebook”Like” Button — Benchmark provides a very simple function which permits you to bring a Facebook”Just Like” button to your own emails.
· Facebook Sign-Up Form — Benchmark supplies easy-to-create sign-up forms (see”Features” above) for both sites and Facebook fan pages, so you can convert followers to readers.
· Social Links within Mail — After you link your Benchmark account together with your Facebook, Twitter, and/or LinkedIn account, you can add buttons to every email which will direct your subscribers to each of your social media pages.
The company also fully Complies with all the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks regarding the collection of personal data from citizens of these nations. When customers provide credit card amounts to Benchmark, the company utilizes secure socket layer (SSL) security to encrypt the info. The entire platform is encrypted to ensure the security of all customers’ personal details.
Anti-Spam Policy and Protection
Like All valid ESPs, Benchmark takes junk seriously and summarizes a clear zero-tolerance coverage for any of their users trying to take part in spam activities. The company is entirely in compliance with all the U.S. CAN-SPAM Act of 2003. Benchmark additionally takes several steps to maintain its reputation as a spam-free supplier, among them membership from the Email Sender and Provider Coalition. The company uses the app SpamAssassin to filter messages delivered through its server.
To prevent users from Unknowingly sending spam-like substances, Benchmark supplies a spam check feature that looks for words widely utilized in spam messages. It scores every email on a scale from 1 to 5; 5s are delegated to content that is likely to be blocked. In the event of a top score, the program suggests”less spammy” choices. Individualized IP addresses also assist large-volume senders reduce their spam numbers.
Client Service and Support
Benchmark Offers its customers a great deal of support tools. Customer support is usually responsive, with minimal waiting times. The website provides good learning resources, but may be opaque at times. Crucial information is often buried and hard to find, especially if you don’t know exactly what you’re searching for, particularly in regards to minute particulars about plans. As an example. The Free For Life plan includes Benchmark branding on every email, however you won’t see that mentioned on the Free For Life webpage, not even in the fine print. Nor are you going to see it mentioned when you register. The only place it’s mentioned is at the FAQ, here.
Here are some of those resources Benchmark offers. Bulk Email Pricing
· Live Support and Email — Benchmark provides live one-on-one aid through these means.
· Email Support. Contact Benchmark at support[email protected] or through the company’s contact form . Available 24 hours Monday — Friday and limited hours on Saturday.
· Telephone Support. You are able to reach Benchmark in 800-430-4095 (U.S.) or even 001-562-252-3789 (all states ). Available weekdays from 6 am to 5 pm PT.
· Chat Support. Available almost 24 hours per day Monday — Friday and restricted hours on Saturday. Founded in English, Spanish, Portuguese, and Italian.
· FAQ — Benchmark’s FAQ section is somewhat mislabeled as it is closer to a QandA-format knowledge base than a normal FAQ. You will find over 900 entries, sorted into 18 subjects ranging from”Getting Started” to”API.” Users may perform a key word search of any subject (or sub-topic) or of their FAQ as a whole. One caveat. With such a comprehensive knowledge base, it’s pretty much inevitable that some entries are going to be out of date. A few of the QandAs offer advice which is wholly inaccurate, so in some cases, you may want to contact support to hash things out.
· Video Tutorials and Webinars — Benchmark supplies about two dozen video tutorials that take users step by step through the features of the program. The business also offers a webinar called”Benchmark Email Crash Course.” You can view it live each Friday at 10.00 a.m. PST or watch the recorded version at any time. You might even request a particular webinar on quite a few other subjects. Live webinars include the chance to ask questions during the demonstration.
· Email Marketing Manuals and Articles — There are more in-depth information on email marketing generally, in addition to the Benchmark program specifically, at the Manuals Section. These downloadable files also cover industry-specific troubles. Articles, similar to blogs, offer users advice beyond that found in the FAQ section, but in shorter, more digestible chunks compared to the manuals provide.
· Glossary of Email Marketing Requirements — This can be a particularly helpful tool for those new to email marketing who feel absorbed by all the jargon. Benchmark gives a glossarywith 50 of the very popular email marketing terms from”above-the-fold” into”whitelists.”
· Blog and Newsletter — For current information about email advertising trends, check out Benchmark’s monthly newsletter, as well as its extremely active blog. All readers automatically gain access to present newsletters, and Benchmark also offers an archive of newsletter articles from November 2007-October 2012.
· Benchmark Community — Benchmark users may post their newest newsletters on message boards at the Benchmark Community. This forum allows users to talk about newsletter creation approaches, vote for their favourite newsletters, and gain inspiration from additional Benchmark users.
Web-Based Or Locally-Installed
Benchmark is entirely web-based and doesn’t Require any setup on your PC.
Positive Reviews and Reviews
Benchmark Has a four-out-of-five star score on G2 Crowd, using a slightly better showing on GetApp and Capterra. 4.5 stars each. Bulk Email Pricing
Some common points of compliments.
· Top Notch Service . This is maybe the most typical monitoring regarding Benchmark, and some thing I discovered for myself as well. People tend to find support prompt and beneficial, and some say it is really the element that distinguishes Benchmark from its rivals. The business also receives praise for its blog articles and videos.
· Characteristic Selection Across All Plans. Some customers praise the inclusion of features including AB analyzing and surveys from all programs; many companies charge extra for such features or just include them into their pricier plans.
· Benefits of Use. Users have a tendency to locate Benchmark’s interface extremely user-friendly and intuitive. The program gathers praise from a broad range of demographics, from first time ESP users to those who have tried a variety of programs before settling on Benchmark.
· Mobile Friendly Emails. Consumers were impressed with the mobile-friendly email design of Benchmark’s templates. Since an increasing number of people access their email from mobile devices, this can be an increasingly important aspect to take into account.
Negative Reviews and Complaints
I was not able to find many people who loathed Their Benchmark experience. But, I was able to find a couple of complaints.
· Inconsistent Send-Times. Apparently some users experienced an issue with Benchmark in which their emails were sent hours when they were first scheduled. 1 customer theorized the issue might arise in lengthy lists of recipients. Not all customers of all Benchmark will have time-sensitive sending needs, but other people will. If you want your mails to go out precisely whenever your schedule dictates, you may need to consider this issue.
· Buggy Social Media Integrations. I saw several user reviews that commented the social media integrations in Benchmark are not up to par.
· “Spammy” Templates. Some users have been worried that Benchmark’s templates can feel like spam mail, causing recipients to mark them as spam and not reading the contents. Since the entire purpose of an ESP is to prevent this from occurring, this might be a problem. On the flip side, I never felt this way while searching through the template list, therefore it may not be the most valid of complaints.
Benchmark Provides a huge variety of pricing strategies, including a totally free plan and a massive array of paid programs that may service anywhere between 600 and 7,140,000 subscribers.
Benchmark’s free programs do not require credit Cards, that is always refreshing. The only grab. There will be a small Benchmark logo at the bottom of each email you send out. Of course, you can always opt to upgrade to a paid program in case you don’t need the Benchmark branding. The free program allows you to send up to 14000 mails to up to 2000 subscribers and gives you access to all but not all Benchmark’s features record. Notable absences to the attributes list for free account comprise email automation and sub-accounts (enabling many users to access one Benchmark accounts ).
Paid Plans. Bulk Email Pricing
Users with small contacts lists and limited Monthly messages have the choice of paying for their email advertising based on the number of emails that they send every month.
o Medium Plans. 600-50,000 subscribers, $13.99-$254.99 a month
o Large Plans. 55,000-100,000 subscribers, $285.99-$494.99 per month
o Extra Large Strategies. 125,000-1,000,000 subscribers, $659.99-$4,273.99 per month
o Enormous Plans. 1,070,000-7,140,000 subscribers, $4,500-$29,200 per month
Benchmark accepts all Major credit cards and also lets you pay through PayPal. They also offer a 25% discount for nonprofits and teachers.
Benchmark is a good program. It’s easy to use, Open to invention, and competitively priced. Its free alternatives might just be the very best in the company for anybody who just wants to dive into email marketing (particularly small, local companies ). For that matter, any Benchmark plan can work well for a little company which perspectives email as a little element of its marketing and has no desire to work beyond the principles just yet.
If you are a small or even medium-sized Business looking for a simple email marketing program with a host of amazing features, Benchmark is an excellent option. Though there might come a time when you launch the program, it provides a great deal for the money, provides exceptional service, and the company appears to be sensitive to the requirements of its users. You can’t ask for much more.