Summary Email Blast Companies
For many a day in 2004, three people sat Around a single desk in a tiny medical office — an office which served as the team’s conference room, breakfast area, and idea hub. Backed by a little programming group in India, the trio (consisting of Benchmark Internet Group founder Curt Keller, his wife Denise, and an search engine optimization pro ) discussed ideas on how best to execute a deceptively simple idea. Simple email advertising. Many of their thoughts were beyond the resources of this fledgling company, but that did not stop Keller from moving ahead.
The first Customers of Benchmark Email were small businesses located in close proximity to Benchmark’s one-room HQ in Long Beach, CA. Keller and his team sold them on the usage of email advertising, while working hard to make a very simple user interface that would be easy to operate. All the time, the company uses such innovative ideas as customizable templates and applications which adapted to consumer needs. They also made certain from the outset that anyone who needed help would have quick access to excellent customer support.
Benchmark Has continued to rise and advantagesper. Its current focus. Providing worldwide email marketing services to small and medium-sized companies while continuing to honor a commitment to help kids in need. This doesn’t mean that Benchmark is a little-guys-only company, however; it has adhered to its core principle of adaptability and serves large organizations like UNICEF and Kaiser-Permanente through its High Volume Business plans.
Today, Benchmark serves up of 73,000 users from throughout the planet, but the company hasn’t forgotten its origins. Benchmark still maintains good relationships with little, locally-based companies. In reality, the organization supplies a complete page of testimonials from users of the app. You may read about Benchmark’s history and development here.
While the Majority of the features Benchmark provides Are on par with the rest of the business, one of the standout characteristics of this ESP is the fact that nearly all its attributes come standard with each account — including the free ones. Here are a few of Benchmark’s most notable offerings.
· Countless Industry-Specific, Themed Templates. Benchmark offers all customers access to the library of over 400 templates. These are organized into 19 classes, some of which are tailored to particular industries such as education, entertainment, and retail. There’s also a class for societal media-specific templates.
· Video Emails. Perhaps the best-known advantage of Benchmark is its support for video mails. The business explains the advantages of this feature here.
· Online Surveys. You’ll be able to create professional-looking online surveys using one of Benchmark’s 6 templates. Post your survey on your site or build it directly into an email.
· Dedicated Email Server. All Benchmark’s High Volume plans have a dedicated IP address to help increase deliverability prices. Users on other plans have the choice of paying for this service ($30/month) to boost their particular delivery stats. Read more about the benefits of dedicated servers here.
· Email Delivery Management. Benchmark’s email delivery management program is about getting clients’ mails into inboxes. The business is a member of the Email Sender and Provider Coalition and works with ReturnPath, a leading email delivery and delivery service. The business also communicates with ISPs on its clients’ behalf. Email Blast Companies
· Mobile App. Benchmark’s mobile programs make it possible for customers with an Apple device to get several functions on the street. They can access and include contacts, read reports, send videos through integration using a YouTube account, and even design and send fast email blasts with one of 10 templates that are available. This is quite a bit more than a number of other businesses offer on their mobile apps, which makes them considerably more operational.
· Photo Editing. If the pictures you plan to utilize in your email campaign aren’t perfectly sized or need some colour adjustment, you may use Benchmark’s integrated picture editor. This is a pretty handy feature if you don’t have photoshop available.
· Code Editor. In case you have the know-how to work magic with HTML, Benchmark offers this ultra-customization option with which you can construct your emails from scratch.
· Autoresponder. Every Benchmark customer has the ability to style up to eight custom autoresponder messages. These can be scheduled as a series or occasion lead-up, or designed as annual messages like anniversary or birthday mails.
· Sign-Up Types . The only way to be prosperous in email advertising is through growing your list, and Benchmark actually promotes doing so via sign-up forms. The business bases its Free For Life account entirely around website and Facebook sign-ups and provides an easy-to-use tool to create custom templates for each medium.
· Inbox Checker. Because every email program is different and each internet browser has a signature style, making certain that your emails look great across the board is important. You can use Inbox Checker to have a look at the way that your email screens in Gmail using Explorer and Outlook 3. Using the full app (which assesses everything out of AOL to Yahoo, Explorer into Safari, mobile to PC) is a paid add-on service, available for $14 per 100 checks.
· RSS-to-Email. Regular bloggers may create newsletters from their blogs automatically through the RSS-to-Email feature, which works with any blog which handles an RSS-feed. Users only have to establish a campaign and template within Benchmark once.
· API Integration. An API (Application Program Interface) allows different software programs to communicate with one another without a formal plug connection. Benchmark’s API Integration feature allows users with XML-RPC, HTTP POST, or HTTP GET skills to recover data from other programs which use JSON, XML, XML-RPC, or PHP serialization strings. In brief, this allows them to perform three purposes. Manage contact lists, manage campaigns and campaign sending, and assess statistics. The company describes this function in more detail here.
· Advanced Metrics. Benchmark provides both Listing Segmentation and AB Split Testing.
· Multiple-Language Interface. Benchmark is available in seven languages. Chinese, English, German, Japanese, Italian, Portuguese, and Spanish.
Benefits Of Use
Signing up for a Benchmark accounts is pretty straightforward. After entering your name, email, contact number, and company name, you need to validate your email address. This was a five-minute process for me. Upon logging in to my new account (with the free plan) I was greeted by an attractive UI that gave me a clear direction on the best way best to create my very first email campaign. Great start!
Email Campaign Creation
On its dashboard, Benchmark provides users five chief options. Emails, Automations, Contacts, Surveys, and Reports. To make a new campaign, proceed into the Emails section, then hit the big blue”Create New Email” button in the upper right-hand corner. Email Blast Companies
From there, you must decide If You Would like an RSS Or traditional email message. You can use Benchmark’s drag-and-drop editor, or move for more customization with the built-in code editor. If you are somebody who codes their own email, then my hat is off to you, but I am not personally gifted that way, so I moved with the drag-and-drop alternative.
I had been prompted to enter a subject line for my Email and set up how much observation I desired on the message, in addition to if I wanted an automatic tweet when the effort went out. The following task was to select which contacts I wished to receive the campaign. With that, I was finally able to start building the email itself. If you would like to, you are able to construct your own email layouts using a very intuitive editor. On the flip side, you can modify one of Benchmark’s templates, which can be great, and much better than I was able to do on my own.
Preventing the Email Campaign
If you are just Starting out, you can certainly do as I did and manually enter contacts one at a time. However, for people who already have a listing, there are numerous ways to import it. You are able to upload a CSV, xls, or txt file directly from the computer; import contacts directly from Salesforce.com, Hotmail, or Gmail accounts; or copy and paste huge lists of contacts into a text form. When you make your Benchmark lists, then they will appear on your dashboard, along with a Master Unsubscribe List.
The sending of the email is quite simple. Once you have completed all your tweaks, you can either save email as a draft, send it immediately, or schedule a date and time for delivery. If you would like to verify all is well before unleashing your email about the planet, it is possible to send it to your self to preview it as many as 10 times/day. I chose to schedule my email for delivery to view how timely the automatic system would actually be. I scheduled my email for 2.45 and obtained it in 2.50, therefore while the timing was not exactly perfect, it was likely present in tolerance levels for most users. If you are among the more infrequent users who demand on-the-minute email sending, you might need to look elsewhere. More worryingly, my email didn’t go to my primary inbox but was automatically sorted into my”promotions” folder. Definitely not ideal.
Email Campaign Reporting
First thing I Discovered about Benchmark email reports was something I would read about in a couple of reviews. They’re really, really fast. I mean lightning fast. Opens enroll from the Benchmark system virtually instantaneously. I have worked with several other programs where these reports require hours or even days to look.
Benchmark provides users with several key Pieces of information about each effort. The arguably most important statistic, the available rate, appears in both pie graph and numerical form. Additionally, Benchmark supplies users with stats such as clicks, forwards, bounces, unsubscribes, and abuse. Each stat further breaks down to the exact email addresses associated with a given action. Users can export this data for further analysis via a csv or xls file. There’s also a social media place which reports shares through Facebook, Twitter, or LinkedIn, in addition to a map that breaks down, by state, that opens your mails. Email Blast Companies
Though all of this information is great and Necessary, it isn’t sufficient to sustain higher level marketers that want more information such as conversions, which hyperlinks were clicked, and revenue analysis. Although Google Analytics provides a whole lot of that information with proper integration, there might come a time when serious entrepreneurs need more info than Benchmark provides. Whether or not a small business will reach that point varies, of course, dependent on the company.
Specific Size Of Company
Benchmark made its 3-tiered pricing Structure with the goal of serving everyone from the tiniest kitchen-table startup to large email marketers. On the other hand, the organization’s key focus is on small to medium companies, particularly those just starting out in email advertising. This is especially reflected in the fact that clients subscribing to the moderate plans get unlimited emails, while bigger plans have limitations.
Integrations and Add-Ons
Benchmark Offers approximately 20 plug-ins and integrations. If you do not observe the integration you need, there is still hope. You can use the API or request a integration by sending an email to [email protected]email.com.
· Benchmark Occasions — Benchmark Occasions is event marketing software designed to integrate fully with Benchmark Email. Launched in 2012, this program permits users to make and customize events, promote and sell tickets, and track the success of the events via their Benchmark Email accounts. A variety of programs are available, including a free option.
· Salesforce.com — This integration allows users to import contacts directly into Benchmark and use Benchmark’s email system to maintain Salesforce customers engaged. Read our review of Salesforce here.
· WordPress — Benchmark Email Lite is a WordPress plugin which permits users to easily build an email audience via their subscribers. The plug-in can automatically create email variations of blog posts and allows users to connect up to five Benchmark accounts.
· Highrise — Merges Highrise contacts using a Benchmark listing. Read our overview of Highrisehere.
· Benchmark Power — This free plugin lets you source pictures for your Benchmark mails from locations across the net. Benchmark Power captures images you find and instantly uploads them to your Benchmark account for future usage.
· Flickr — Users with Flickr accounts may link Flickr for their Benchmark image galleries.
· Shopify — You can link a Shopify account to Benchmark and mechanically add Shopify clients to Benchmark lists. You can even add contributors to various lists based on what they bought. Read our review of Shopify here.
· PayPal — Users may add any of their PayPal customers to their Benchmark email lists bylinking the account. Read our overview of Paypal here.
· Easy List — Know more about this very simple list-making app and download it here.
· WordPress — The ever-present site and website builder provides an integration using Benchmark. Use it to send mails of your blog posts and also use the analytics to observe how your subscribers react to them. Learn more here.
· Zapier — Gain access to Zapier’s enormous integration library here. Email Blast Companies
Social Media Integrations
Because Of the integral connection between social networking and email advertising, it is important to look at the social networking features contained in Benchmark.
· Social Media Templates — One section of Benchmark’s enormous email template list is made of social media-specific templates which directly promote your company’s involvement in social media forums like facebook, Twitter, and LinkedIn.
· Facebook”Like” Button — Benchmark offers a very simple function which permits you to add a Facebook”Like” button to your own emails.
· Facebook Sign-Up Form — Benchmark provides easy-to-create sign-up forms (see”Characteristics” above) for both sites and Facebook enthusiast pages, to help you convert followers into readers.
· Social Links within Email — Once you link your Benchmark account together with your Facebook, Twitter, or LinkedIn account, you can add buttons to each email which will direct your subscribers to each of your social media pages.
The Business also fully Complies with all the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks concerning the selection of personal data from citizens of those nations. When clients provide credit card numbers to Benchmark, the company utilizes secure socket layer (SSL) protection to encrypt the information. The whole platform is encrypted to ensure the security of customers’ personal information.
Anti-Spam Policy and Protection
Like All legitimate ESPs, Benchmark takes spam seriously and summarizes a clear zero-tolerance policy for any of the users hoping to engage in spam actions. The business is entirely in compliance with all the U.S. CAN-SPAM Act of 2003. Benchmark also takes several steps to maintain its reputation as a spam-free provider, one of them membership from the Email Sender and Provider Coalition. The business employs the program SpamAssassin to filter messages delivered through its server.
To prevent users from Unknowingly sending spam-like materials, Benchmark supplies a spam check feature that looks for words commonly utilized in spam messages. It scores every email on a scale from 1 to 5; 5s are assigned to content that’s likely to be blocked. In case of a high score, the program suggests”less spammy” alternatives. Individualized IP addresses also assist large-volume senders reduce their spam numbers.
Customer Service and Support
Benchmark Offers its users a lot of support tools. Customer support is generally responsive, with minimal waiting times. The website provides good learning resources, but may be needlessly opaque at times. Key information is often buried and hard to find, particularly in the event that you don’t know exactly what you’re searching for, especially when it comes to minute particulars about plans. As an example. That the Free For Life plan includes Benchmark branding on every email, however you won’t find that mentioned on the Free For Life page, not even at the fine print. Nor are you going to see it said when you sign up. The only place it’s mentioned is at the FAQ, here.
Here are some of the resources Benchmark offers. Email Blast Companies
· Live Support and Email — Benchmark provides live one-on-one support through these means.
· Email Service. Contact Benchmark at [email protected] or via the company’s contact form here. Accessible 24 hours Monday — Friday and limited hours on Saturday.
· Phone Support. You are able to reach Benchmark in 800-430-4095 (U.S.) or even 001-562-252-3789 (all countries). Available weekdays from 6 am to 5 pm PT.
· Chat Support. Accessible nearly 24 hours per day Monday — Friday and restricted hours on Saturday. Founded in English, Spanish, Portuguese, and Italian.
· FAQ — Benchmark’s FAQ section is somewhat mislabeled because it is closer to a QandA-format knowledge foundation than a typical FAQ. There are over 900 entries, sorted into 18 topics ranging from”Getting Started” to”API.” Users can execute a key word search of any topic (or sub-topic) or of the FAQ as a whole. 1 caveat. With such a comprehensive knowledge base, it’s pretty much inevitable that some entries will be out of date. Some of the QandAs provide advice which is wholly incorrect, so in some cases, you might need to contact support to hash things out.
· Video Tutorials and Webinars — Benchmark provides about two dozen video tutorials which take users step by step through the features of this program. The company also offers a webinar known as”Benchmark Mail Crash Course.” You may view it live each Friday at 10.00 a.m. PST or see the recorded version at any time. You might also ask for a special webinar on quite a few other topics. Live webinars comprise the opportunity to ask questions during the presentation.
· Email Marketing Manuals and Articles — You can find more in-depth information on email marketing generally, in addition to the Benchmark program specifically, at the Manuals Section. These downloadable files also cover industry-specific troubles. Articles, similar to blogs, offer users advice beyond that found in the FAQ section, but in shorter, more digestible chunks than the guides provide.
· Glossary of Email Marketing Requirements — This can be a particularly valuable tool for all those brand new to email marketing who believe absorbed by all of the jargon. Benchmark provides a glossarywith 50 of the very popular email advertising conditions from”above-the-fold” to”whitelists.”
· Blog and Newsletter — For current info about email marketing trends, check out Benchmark’s monthly newsletter, as well as its extremely active site. All subscribers automatically obtain access to current newsletters, and Benchmark also offers an archive of newsletter articles from November 2007-October 2012.
· Benchmark Community — Benchmark users can post their newest newsletters on message boards at the Benchmark Community. This forum allows users to talk about newsletter production strategies, vote for their favorite newsletters, and gain inspiration from other Benchmark users.
Web-Based Or Locally-Installed
Benchmark is completely web-based and does not Require any setup on your computer.
Positive Reviews and Reviews
Benchmark Includes a four-out-of-five star rating on G2 Crowd, with a slightly better showing on GetApp and Capterra. 4.5 stars each. Email Blast Companies
Some common points of praise.
· Top Notch Service . This is maybe the most common monitoring regarding Benchmark, and some thing I noticed for myself too. People today are inclined to find support prompt and beneficial, and some say it’s really the element that distinguishes Benchmark from its competitors. The company also receives praise for its website posts and videos.
· Characteristic Selection Across All Aims . Some customers praise the addition of attributes like AB testing and surveys from most plans; many companies charge extra for such attributes or just include them in their pricier plans.
· Ease of Use. Users tend to find Benchmark’s interface incredibly intuitive and user-friendly. The program gathers compliments from a wide assortment of demographics, from first time ESP users to people who have tried a variety of programs before settling on Benchmark.
· Mobile Friendly Emails. Users were impressed with all the mobile-friendly email design of Benchmark’s templates. Since an increasing number of people access their email from mobile devices, this can be an increasingly important aspect to consider.
Negative Reviews and Complaints
I was not able to find many people who loathed Their own Benchmark experience. But, I was able to find a few complaints.
· Inconsistent Send-Times. Apparently some users experienced an issue with Benchmark in which their mails were sent hours when they were first scheduled. 1 customer theorized the issue might arise from long lists of recipients. Not all clients of Benchmark will possess time-sensitive sending needs, but others will. If you need your emails to go out precisely whenever your schedule dictates, you might need to take into account this situation.
· Buggy Social Media Integrations. I saw several user testimonials that commented the social media integrations in Benchmark aren’t up to par.
· “Spammy” Templates. Some users have been worried that Benchmark’s templates can feel like spam email, leading recipients to mark them as spam and not reading the contents. Since the whole point of an ESP is to prevent this from happening, this might be an issue. On the other hand, I never felt this way while looking through the template list, so it might not be the most legitimate of complaints.
Benchmark Provides a enormous variety of pricing plans, including a totally free plan and a huge array of paid programs that may service anywhere between 600 and 7,140,000 subscribers.
Benchmark’s free plans do not require credit Cards, that is always refreshing. The only grab. There’ll be a small Benchmark logo in the bottom of every email you send out. Of course, you can always choose to upgrade to a paid program if you don’t need the Benchmark branding. The free program allows you to send up to 14000 mails to up to 2000 subscribers and gives you access to all but not all Benchmark’s features list. Notable absences into the features list for free account comprise email automation and sub-accounts (enabling many users to access one Benchmark accounts ).
Paid Plans. Email Blast Companies
Users with small contacts lists and restricted Monthly messages have the option of paying for their email advertising based on the amount of mails they send each month.
o Medium Plans. 600-50,000 subscribers, $13.99-$254.99 a month
o Large Strategies. 55,000-100,000 subscribers, $285.99-$494.99 a month
o Extra Large Plans. 125,000-1,000,000 subscribers, $659.99-$4,273.99 per month
o Enormous Plans. 1,070,000-7,140,000 subscribers, $4,500-$29,200 a month
Benchmark accepts all Major charge cards and also allows you to pay through PayPal. They also offer you a 25% reduction for nonprofits and educators.
Benchmark is a good program. It is Simple to Use, Open to innovation, and competitively priced. Its free alternatives may very well be the very best in the company for anybody who just wants to dip into email advertising (especially small, local companies ). For that matter, any Benchmark plan can work nicely for a small business which views email as a little aspect of its marketing and has no desire to work beyond the basics just yet.
If you are a small or even medium-sized Business trying to find a easy email advertising program with a multitude of great features, Benchmark is an exceptional choice. Though there may come a time when you launch the app, it supplies a great deal for the price, offers exceptional service, and the business seems to be sensitive to the needs of its customers. You can’t ask for much more.