Summary How To Insert Video In Benchmark Email
For many a day in 2004, three people sat Around a single desk in a tiny medical office — an office which served as the group’s conference room, lunch room, and idea heart. Backed by a little programming team in India, the trio (comprising Benchmark Internet Group founder Curt Keller, his wife Denise, and an search engine optimization pro ) discussed ideas on how best to implement a deceptively simple idea. Simple email marketing. Many of their ideas were beyond the resources of this fledgling business, but that didn’t stop Keller from moving ahead.
The first Clients of Benchmark Email were small businesses located in near proximity to Benchmark’s one-room HQ in Long Beach, CA. Keller and his team personally sold them on the usage of email marketing, while working hard to make a very simple user interface that would be simple to operate. All the while, the business championed such innovative ideas as customizable templates and applications which adapted to consumer needs. They also made certain from the beginning that anybody who needed help would have quick access to outstanding customer care.
Benchmark Has continued to grow and advantagesper. Its present focus. Providing worldwide email marketing services to small and medium-sized companies while continuing to honor a commitment to help children in need. This doesn’t indicate that Benchmark is a little-guys-only service, however; it’s adhered to its core principle of adaptability and serves big organizations like UNICEF and Kaiser-Permanente through its High Volume Business plans.
Today, Benchmark serves up of 73,000 users from throughout the globe, however, the company hasn’t forgotten its origins. Benchmark still maintains good relationships with small, locally-based businesses. In fact, the organization supplies a full page of testimonials from local users of the program. You may read about Benchmark’s background and development here.
While most of the features Benchmark provides Are on par with the rest of the industry, among the standout features of this ESP is the simple fact that most of its attributes come standard with each account — such as the free ones. Here are some of Benchmark’s most noteworthy offerings.
· Countless Industry-Specific, Themed Templates. Benchmark offers all customers access to the library of over 400 templates. These are organized into 19 classes, some of which are tailored to particular industries such as education, entertainment, and retail. There’s also a class for social media-specific templates.
· Video Emails. Possibly the best-known advantage of Benchmark is its support for video mails. The business explains the advantages of this attribute here.
· Online Surveys. You’ll be able to create professional-looking online polls using one of Benchmark’s 6 templates. Post your poll on your site or construct it directly into an email.
· Dedicated Email Server. All Benchmark’s High Volume programs come with a dedicated IP address to help increase deliverability rates. Users on other plans have the choice of paying for this service ($30/month) to increase their particular delivery stats. Read more about the advantages of dedicated servers .
· Email Delivery Direction . Benchmark’s email delivery management program is all about getting clients’ emails into inboxes. The business is a part of the Email Sender and Provider Coalition and operates with ReturnPath, a top email delivery and delivery service. The company also communicates with ISPs on its clients’ behalf. How To Insert Video In Benchmark Email
· Mobile App. Benchmark’s mobile apps make it possible for customers having an Apple device to access several functions on the street. They can access and add contacts, read reportsand send videos via integration using a YouTube accounts, and even layout and send fast email blasts with one of 10 available templates. That is quite a bit more than many other businesses offer in their mobile apps, which makes them considerably more functional.
· Photo Editing. If the pictures you plan to utilize in your email campaign are not perfectly sized or want some colour adjustment, you can use Benchmark’s integrated photo editor. This is a pretty handy feature if you do not have photoshop available.
· Code Editor. In case you’ve got the know-how to work magic with HTML, Benchmark provides this ultra-customization choice with which you may build your emails from scratch.
· Autoresponder. Each Benchmark client has the power to design up to eight custom autoresponder messages. These could be scheduled as a string or event lead-up, or designed as annual messages such as birthday or anniversary emails.
· Sign-Up Types . The only way to become prosperous in email advertising is by way of growing your own list, and Benchmark really promotes doing so through sign-up forms. The business bases its Free For Life account completely around site and Facebook sign-ups and supplies an easy-to-use tool to create customized templates for each medium.
· Inbox Checker. Because every email program differs and every internet browser has a signature style, making certain your emails look great across the board is important. You can use Inbox Checker to look at the way that your email screens in Gmail using Explorer and Outlook 3. Employing the full program (which assesses everything from AOL to Yahoo, Explorer into Safari, mobile to PC) is a paid add-on service, available for $14 per 100 checks.
· RSS-to-Email. Regular bloggers may create newsletters from their blogs automatically through the RSS-to-Email feature, which works with any blog which manages an RSS-feed. Users simply need to set up a template and campaign inside Benchmark once.
· API Integration. An API (Application Program Interface) allows different software programs to communicate with one another with no formal plug-in connection. Benchmark’s API Integration feature permits users with XML-RPC, HTTP POST, or HTTP GET skills to recover data from some other apps that use JSON, XML, XML-RPC, or PHP serialization strings. In brief, this allows them to play three purposes. Manage contact lists, handle campaigns and campaign sending, and assess statistics. The business explains this function in more detail here.
· Advanced Metrics. Benchmark offers both Listing Segmentation and AB Split Testing.
· Multiple-Language Interface. Benchmark is available in seven languages. Chinese, English, German, Japanese, Italian, Portuguese, and Spanish.
Ease Of Use
Signing up for a Benchmark accounts is pretty straightforward. After entering your name, email, phone number, and business name, you have to validate your email address. This is a five-minute process for me. Upon logging in to my account (using the free program ) I was greeted by an appealing UI that gave me a clear path on the best way best to make my first email campaign. Good start!
Email Campaign Creation
On its own dashboard, Benchmark provides users five chief choices. Emails, Automations, Contacts, Surveys, and Reports. To make a new effort, go to the Emails segment, then hit the big blue”Create New Email” button in the upper right-hand corner. How To Insert Video In Benchmark Email
From there, you have to decide if you want an RSS Or classic email message. It is possible to use Benchmark’s drag-and-drop editor, or move for more customization using the built-in code editor. If you are somebody who codes their own email, then my hat is off to you, but I am not gifted that way, so I went with the drag-and-drop option.
I was prompted to enter a subject line for my Email and set up how much tracking I desired on the message, as well as if I wanted an automated tweet once the effort went out. The next task was to choose which contacts I wished to receive the campaign. With that, I was finally able to start building the email . If you want to, you are able to assemble your personal email layouts using a very intuitive editor. On the other hand, you can modify one of Benchmark’s templates, that can be great, and better than I managed to do on my own.
Preventing the Email Campaign
If You’re just Starting out, you can do as I did and manually input contacts at a time. However, for those who already have a list, there are numerous ways to import it. You can upload a CSV, xls, or txt file right from your computer; import contacts directly from Salesforce.com, Hotmail, or Gmail accounts; or copy and paste huge lists of contacts to a text type. When you create your Benchmark lists, then they’ll appear on your dashboard, together with a Master Unsubscribe List.
The sending of this email is quite simple. When you’ve finished all of your tweaks, you can save email as a draft, send it immediately, or schedule a time and date for delivery. If you want to check all is well before unleashing your email about the planet, it is possible to send it to yourself to preview it as many as 10 times/day. I chose to schedule my email for shipping to see how timely the automated system would really be. I scheduled my email for 2.45 and received it at 2.50, so while the timing was not exactly ideal, it was likely within tolerance levels for many users. If you’re one of the more rare users who demand on-the-minute email sending, then you may need to look elsewhere. More worryingly, my email did not go to my primary inbox but was automatically sorted in my”promotions” folder. Definitely not ideal.
Mail Campaign Reporting
First thing I Discovered about Benchmark email reports was something I’d read about in a couple of reviews. They are really, really quickly. I mean lightning fast. Opens register from the Benchmark system virtually instantaneously. I’ve worked with several other programs where these reports take hours or even days to look.
Benchmark provides users with several key Bits of information about each effort. The arguably most important statistic, the open rate, seems in both pie chart and numerical form. In addition, Benchmark provides users with stats for clicks, forwards, bounces, unsubscribes, and abuse. Every stat further breaks down to the specific email addresses related to a given action. Users can export this information for further analysis via a csv or xls file. There is also a social media place which reports shares via Facebook, Twitter, or LinkedIn, in addition to a map which breaks down, by state, who opens your mails. How To Insert Video In Benchmark Email
Though all of this information is great and Necessary, it is not enough to sustain increased level marketers that need more info such as conversions, which links were clicked, and earnings analysis. Though Google Analytics provides a whole lot of this information with proper integration, there may come a time when serious marketers need more info than Benchmark provides. Whether a small company will get to that point changes, of course, based on the company.
Particular Size Of Company
Benchmark made its 3-tiered pricing Structure with the objective of serving everyone from the smallest kitchen-table startup to large email marketers. However, the organization’s main focus is on small to medium companies, especially those just beginning in email advertising. This is especially reflected in the fact that clients subscribing to the moderate plans get unlimited emails, while bigger plans have limitations.
Integrations and Add-Ons
Benchmark Offers roughly 20 plug-ins and integrations. If you don’t see the integration you need, there’s still hope. You can use the API or ask an integration by sending an email to [email protected]
· Benchmark Events — Benchmark Occasions is event marketing software designed to integrate fully with Benchmark Email. Launched in 2012, this app permits users to make and customize occasions, promote and sell tickets, and track the success of the events through their Benchmark Email account. A number of subscriptions are available, such as a free alternative.
· Salesforce.com — This integration allows users to import contacts into Benchmark and use Benchmark’s email system to maintain Salesforce customers participated. Read our review of Salesforce here.
· Twitter — Benchmark Mail Lite is a WordPress plug-in which permits users to easily build an email viewer through their readers. The plugin can automatically produce email variations of blog posts and permits users to connect up to five Benchmark accounts.
· Highrise — Merges Highrise contacts using a Benchmark list. Read our overview of Highrisehere.
· Benchmark Power — This free plugin lets you supply images for your Benchmark mails from places throughout the web. Benchmark Power captures images you find and immediately uploads them to your Benchmark accounts for future use.
· Flickr — Users with Flickr accounts can link Flickr to their own Benchmark image galleries.
· Shopify — You can link a Shopify accounts to Benchmark and mechanically add Shopify clients to Benchmark lists. You may even add contributors to various lists based on which products they purchased. Read our review of Shopify here.
· PayPal — Users can add any of the PayPal clients to their Benchmark email lists bylinking the account. Read our overview of Paypal here.
· Easy List — Know more about this very simple list-making app and download it .
· WordPress — The ever-present site and website builder provides an integration using Benchmark. Use it to send emails of your blog posts and use the analytics to see how your subscribers react to them. Learn more here.
· Zapier — Gain access to Zapier’s huge integration library here. How To Insert Video In Benchmark Email
Social Media Integrations
Because Of the integral connection between social networking and email advertising, it is very important to look at the social media features included in Benchmark.
· Social Media Templates — One section of Benchmark’s massive email template list is made of societal media-specific templates which directly promote your institution’s involvement in social networking forums such as Facebook, Twitter, and LinkedIn.
· Facebook”Like” Button — Benchmark offers a simple function which permits you to add a Facebook”Like” button to your emails.
· Facebook Sign-Up Form — Benchmark provides easy-to-create sign-up forms (see”Features” above) for both sites and Facebook enthusiast pages, to help you convert followers to readers.
· Social Links within Mail — After you link your Benchmark account together with your Facebook, Twitter, and/or LinkedIn accounts, you can add switches to each email which will direct your readers to each of your social media pages.
The Business also fully Complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks regarding the collection of personal data from citizens of those nations. When clients provide credit card numbers to Benchmark, the company utilizes secure socket layer (SSL) security to encrypt the info. The entire platform is encrypted to ensure the security of all customers’ personal details.
Anti-Spam Policy and Protection
Like All legitimate ESPs, Benchmark takes spam seriously and outlines a clear zero-tolerance coverage for any of their users trying to take part in spam activities. The company is entirely in compliance with the U.S. CAN-SPAM Act of 2003. Benchmark additionally takes several measures to maintain its reputation as a spam-free provider, among them membership in the Email Sender and Provider Coalition. The company uses the app SpamAssassin to filter messages delivered through its host.
To prevent users from Unknowingly sending spam-like materials, Benchmark provides a spam check feature that looks for words widely used in spam messages. It scores each email on a scale from 1 to 5; 5s are assigned to content that is very likely to be blocked. In case of a high score, the program suggests”less spammy” choices. Individualized IP addresses also assist large-volume senders reduce their spam amounts.
Customer Service and Support
Benchmark Offers its customers a lot of support resources. Customer support is generally responsive, with minimal waiting times. The site offers good learning tools, but may be opaque at times. Crucial information is often buried and difficult to locate, particularly in the event that you don’t know exactly what you’re searching for, especially in regards to minute particulars about strategies. As an example. That the Free For Life plan comprises Benchmark branding on every email, however you won’t see that mentioned on the Free For Life webpage, not even in the fine print. Nor will you see it said when you register. The only place it is mentioned is at the FAQ, here.
Here are some of those resources Benchmark offers. How To Insert Video In Benchmark Email
· Live Email and Support — Benchmark provides live one-on-one aid through the following means.
· Email Service. Contact Benchmark at support[email protected] or through the company’s contact form here. Accessible 24 hours Monday — Friday and limited hours on Saturday.
· Phone Support. You are able to reach Benchmark in 800-430-4095 (U.S.) or even 001-562-252-3789 (all countries). Available weekdays from 6 am to 5 pm PT.
· Chat Support. Accessible nearly 24 hours per day Monday — Friday and restricted hours on Saturday. Founded in English, Spanish, Portuguese, and Italian.
· FAQ — Benchmark’s FAQ section is somewhat mislabeled because it’s closer to some QandA-format knowledge foundation than a normal FAQ. You will find more than 900 entries, sorted into 18 topics ranging from”Getting Started” to”API.” Users can execute a keyword search of any topic (or sub-topic) or from the FAQ as a whole. 1 caveat. With such a comprehensive knowledge base, it is pretty much inevitable that some entries will be out of date. Some of the QandAs offer information which is wholly inaccurate, so in some cases, you may want to contact support to hash things out.
· Video Tutorials and Webinars — Benchmark supplies about two dozen movie tutorials that take users step by step through the features of this program. The business also offers a webinar known as”Benchmark Email Crash Course.” You can see it live each Friday at 10.00 a.m. PST or watch the recorded version at any time. You might even request a special webinar on a number of other topics. Live webinars include the chance to ask questions during the demonstration.
· Email Marketing Manuals and Articles — There are more in-depth information on email marketing generally, in addition to the Benchmark program specifically, at the Manuals Section. These downloadable files also cover industry-specific troubles. Articles, very similar to sites, offer users guidance beyond that found in the FAQ section, but in shorter, more digestible chunks compared to the guides provide.
· Glossary of Email Marketing Requirements — This can be a particularly valuable tool for those new to email marketing who believe consumed by all of the jargon. Benchmark provides a glossarywith 50 of the most popular email advertising conditions from”above-the-fold” into”whitelists.”
· Website and Newsletter — For current info regarding email advertising trends, check out Benchmark’s monthly newsletter, as well as its extremely active blog. All readers automatically obtain access to present newsletters, and Benchmark also provides an archive of newsletter posts from November 2007-October 2012.
· Benchmark Community — Benchmark users can post their newest newsletters on message boards at the Benchmark Community. This forum allows users to talk about newsletter creation approaches, vote for their favourite newsletters, and gain inspiration from other Benchmark users.
Web-Based Or Locally-Installed
Benchmark is completely web-based and does not Require any installation on your PC.
Favorable Reviews and Testimonials
Benchmark Has a four-out-of-five star rating on G2 Crowd, using a slightly better showing on GetApp and Capterra. 4.5 stars each. How To Insert Video In Benchmark Email
Some common points of compliments.
· Top Notch Support. This is perhaps the most typical monitoring concerning Benchmark, and something I discovered for myself too. People today are inclined to find support prompt and helpful, and a few say it is actually the component that distinguishes Benchmark from its competitors. The business also receives praise for its website posts and videos.
· Characteristic Selection Across All Aims . Some users praise the addition of features including AB testing and surveys from all plans; many companies charge extra for such features or only include them into their pricier programs.
· Ease of Use. Users tend to locate Benchmark’s interface incredibly user-friendly and intuitive. The program gathers praise from a broad range of demographics, from first-time ESP users to those who have tried many different programs before settling Benchmark.
· Mobile Friendly Emails. Consumers were impressed with the mobile-friendly email layout of Benchmark’s templates. Since more and more people access their email from mobile devices, this is an increasingly significant aspect to consider.
Negative Reviews and Complaints
I was Unable to find many Men and Women who disliked Their own Benchmark experience. But, I was able to find a few complaints.
· Inconsistent Send-Times. Apparently some users experienced a problem with Benchmark where their emails were sent hours when they were first scheduled. One customer theorized that the issue might arise in lengthy lists of recipients. Not all customers of Benchmark will have time-sensitive shipping demands, but other people will. If you want your emails to go out exactly when your schedule dictates, you may have to consider this issue.
· Buggy Social Media Integrations. I watched several consumer reviews that remarked the social media integrations in Benchmark are not up to par.
· “Spammy” Templates. Some users were concerned that Benchmark’s templates may feel like spam email, causing receivers to mark them as spam and not reading the contents. Since the entire purpose of an ESP would be to stop this from happening, this might be an issue. On the flip side, I never felt this way while looking through the template list, so it may not be the most legitimate of complaints.
Benchmark Provides a enormous variety of pricing plans, including a totally free plan and a massive scale of paid plans which may service anywhere between 600 and 7,140,000 subscribers.
Benchmark’s free programs do not require credit Cards, that is always refreshing. The only grab. There will be a little Benchmark logo at the bottom of every email you send out. Obviously, you may always opt to upgrade to a paid program in case you don’t need the Benchmark branding. The free program allows you to send up to 14000 mails to up to 2000 subscribers and provides you access to most but not all Benchmark’s features list. Notable absences into the attributes list for free accounts include email automation and sub-accounts (allowing many users to get one Benchmark account).
Paid Plans. How To Insert Video In Benchmark Email
Users with little contacts lists and limited Monthly messages have the option of paying to get their email marketing based on the number of mails they send each month.
o Moderate Plans. 600-50,000 subscribers, $13.99-$254.99 per month
o Large Plans. 55,000-100,000 subscribers, $285.99-$494.99 a month
o Extra Large Strategies. 125,000-1,000,000 subscribers, $659.99-$4,273.99 a month
o Enormous Plans. 1,070,000-7,140,000 subscribers, $4,500-$29,200 a month
Benchmark accepts all Major credit cards and also allows you to pay through PayPal. They also offer you a 25% discount for nonprofits and educators.
Benchmark is a good program. It’s easy to use, Open to invention, and competitively priced. Its free alternatives might very well be the very best in the business for anyone who only wants to dip into email marketing (especially small, local businesses). For that matter, any Benchmark strategy can work well for a little business which views email as a minor aspect of its marketing and does not have any desire to operate beyond the basics just yet.
If you are a little or maybe medium-sized Company trying to find a simple email advertising program using a host of amazing features, Benchmark is an excellent choice. Even though there might come a time when you launch the program, it provides a great deal for the money, provides excellent service, and the company appears to be sensitive to the needs of its users. You can’t ask for much more.