Summary Send Email To One Person In Benchmark
For many an evening in 2004, three people sat Around a single desk in a tiny medical office — an office that served as the group’s conference room, breakfast area, and idea heart. Backed by a little programming team in India, the trio (comprising Benchmark Internet Group founder Curt Keller, his wife Denise, along with an search engine optimization expert) discussed ideas for how to implement a deceptively straightforward idea. Simple email advertising. Many of the ideas were beyond the resources of this fledgling company, but that didn’t stop Keller from moving ahead.
The first Clients of Benchmark Mail were small companies located in close proximity to Benchmark’s one-room HQ in Long Beach, CA. Keller and his staff sold them on the use of email marketing, while working hard to create a simple user interface that would be easy to operate. All the while, the business championed such novel ideas as customizable templates and software which adapted to consumer needs. They also made sure from the outset that anybody who needed help would have rapid access to excellent customer support.
Benchmark Has continued to grow and advantagesper. Its current focus. Providing worldwide email advertising solutions to small and medium-sized companies while continuing to honor a commitment to help kids in need. This doesn’t mean that Benchmark is a little-guys-only company, however; it has stuck to its core principle of adaptability and functions big organizations like UNICEF and Kaiser-Permanente through its High Volume Business plans.
Today, Benchmark serves up of 73,000 users from across the globe, but the company hasn’t forgotten its roots. Benchmark still maintains good relationships with little, locally-based companies. In fact, the company offers a complete page of testimonials from users of the program. You can read more about Benchmark’s history and development here.
While the Majority of the features Benchmark supplies Are on par with the rest of the industry, one of the standout characteristics of this ESP is the simple fact that nearly all its features come standard with every single account — including the free ones. Below are a few of Benchmark’s most noteworthy offerings.
· Hundreds of Industry-Specific, Themed Templates. Benchmark offers all customers access to its library of over 400 templates. These are organized into 19 categories, some of which are tailored to specific industries like education, entertainment, and retailstores. There’s also a class for social media-specific templates.
· Video Emails. Possibly the best-known advantage of Benchmark is its support for video mails. The business describes the advantages of this attribute here.
· Online Surveys. You’ll be able to create professional-looking online surveys using one of Benchmark’s 6 templates. Post your poll on your site or construct it into an email.
· Dedicated Email Server. All of Benchmark’s High Volume plans come with a dedicated IP address to help increase deliverability prices. Users on other programs have the option of paying for this service ($30/month) to increase their own delivery stats. Read more about the advantages of dedicated servers here.
· Email Delivery Direction . Benchmark’s email shipping management program is all about getting clients’ mails into inboxes. The business is a member of the Email Sender and Provider Coalition and operates with ReturnPath, a top email delivery and delivery support. The business also communicates with ISPs on its clients’ behalf. Send Email To One Person In Benchmark
· Mobile App. Benchmark’s mobile programs allow customers with an Apple device to access several functions on the street. They can access and add contacts, browse reports, send videos via integration with a YouTube accounts, and even design and send quick email blasts with one of 10 templates that are available. This is quite a bit more than a number of other businesses offer on their mobile programs, which makes them much more operational.
· Photo Editing. If the pictures you plan to use on your email campaign are not perfectly sized or want some color adjustment, you may use Benchmark’s integrated picture editor. This is a pretty handy feature if you don’t have photoshop available.
· Code Editor. If you’ve got the know-how to work magic with HTML, Benchmark provides this ultra-customization choice with which you can construct your emails from scratch.
· Autoresponder. Every Benchmark client has the power to design up to eight custom autoresponder messages. These could be scheduled as a series or occasion lead-up, or made as yearly messages like anniversary or birthday emails.
· Sign-Up Forms. The only way to be successful in email advertising is by way of growing your own list, and Benchmark actually promotes doing this through sign-up forms. The business bases its Free For Life account entirely around site and Facebook sign-ups and supplies an easy-to-use tool to create customized templates for every medium.
· Inbox Checker. Because every email program differs and each internet browser has a signature style, making sure your emails look great across the board is important. You can use Inbox Checker to look at the way that your email screens in Gmail using Explorer and Outlook 3. Using the entire app (which checks everything from AOL to Yahoo, Explorer to Safari, mobile to PC) is a paid add-on provider, available for $14 per 100 checks.
· RSS-to-Email. Regular bloggers can create newsletters out of their blogs mechanically through the RSS-to-Email feature, which works with any site which manages an RSS-feed. Users only need to establish a template and campaign inside Benchmark once.
· API Integration. An API (Application Program Interface) enables different software programs to communicate with one another without a formal plug link. Benchmark’s API Integration feature allows users using XML-RPC, HTTP POST, or HTTP GET skills to recover data from some other programs that use JSON, XML, XML-RPC, or PHP serialization strings. In brief, this permits them to play three functions. Manage contact lists, handle campaigns and effort sending, and assess data. The business describes this role in more detail .
· Advanced Metrics. Benchmark provides both Listing Segmentation and AB Split Testing.
· Multiple-Language Interface. Benchmark is offered in seven languages. Chinese, English, German, Japanese, Italian, Portuguese, and Spanish.
Benefits Of Use
Signing up for a Benchmark account is fairly straightforward. After entering your name, email, contact number, and company name, you need to validate your email address. This was a five-minute procedure for me. Upon logging into my new account (with the free program ) I was greeted by an attractive UI that gave me a very clear path on the best way to make my first email campaign. Great beginning!
Email Campaign Creation
On its dashboard, Benchmark provides users five main options. Emails, Automations, Contacts, Surveys, and Reports. To create a new effort, proceed into the Emails section, then hit the large blue”Create New Mail” button in the upper right-hand corner. Send Email To One Person In Benchmark
From there, you must decide if you want an RSS Or classic email message. You can use Benchmark’s drag-and-drop editor, or move for more customization using the built-in code editor. If you’re someone who codes their own email, then my hat is off to you, but I am not gifted that way, so I went with the drag-and-drop alternative.
I had been prompted to enter a subject line for my Email and setup how much observation I desired on the message, in addition to if I wanted an automated tweet once the campaign went out. The following task was to choose which contacts I wanted to get the campaign. With that, I was eventually able to start constructing the email itself. If you want to, you can assemble your own email layouts using a very intuitive editor. On the other hand, you can modify one of Benchmark’s templates, that are great, and better than I was able to do in my.
Sending the Email Campaign
If you are just Starting out, you can certainly do as I did and manually enter contacts one at a time. However, for people who already have a list, there are numerous ways to import it. You are able to upload a CSV, xls, or txt file directly from your personal computer; import contacts directly from Salesforce.com, Hotmail, or Gmail accounts; or copy and paste huge lists of contacts into a text form. Once you make your Benchmark lists, they will appear on your dash, along with a Master Unsubscribe List.
The actual sending of this email is quite simple. When you’ve finished all your tweaks, you can either save the email as a draft, send it instantly, or schedule a time and date for delivery. If you would like to check all is well before distributing your email about the world, you can send it to your self to preview it as many as 10 times/day. I chose to schedule my email for delivery to view how timely the automatic system would really be. I advised my email for 2.45 and obtained it at 2.50, so while the timing was not exactly ideal, it was likely present in tolerance levels for many users. If you are one of the more rare users who demand on-the-minute email sending, then you may need to appear elsewhere. More worryingly, my email did not go to my primary inbox but was mechanically sorted into my”promotions” folder. Definitely not ideal.
Email Campaign Reporting
The first thing I Noticed about Benchmark email reports was something I would read about in a couple of reviews. They are really, really quickly. I mean lightning fast. Opens enroll in the Benchmark system almost immediately. I have worked with a lot of other programs where these reports take hours or even days to appear.
Benchmark provides users with several key Pieces of information about each effort. The possibly most important statistic, the open speed, appears in both pie graph and numerical type. In addition, Benchmark supplies users with stats for clicks, forward, bounces, unsubscribes, and misuse. Every stat further breaks down to the specific email addresses associated with a given activity. Users may export this data for further analysis via a csv or xls file. There is also a social media area which reports shares via Facebook, Twitter, or LinkedIn, as well as a map which breaks down, by country, who opens your mails. Send Email To One Person In Benchmark
Though all of this information Is Excellent and Necessary, it is not sufficient to sustain increased level marketers that need more information such as conversions, which hyperlinks were clicked, and revenue analysis. Although Google Analytics provides a whole lot of this info with appropriate integration, there may come a time when serious marketers need more info than Benchmark provides. Whether a small business will reach that point varies, of course, dependent on the company.
Specific Size Of Business
Benchmark made its 3-tiered pricing Structure with the objective of serving everybody from the smallest kitchen-table startup to large email marketers. However, the organization’s main focus is on small to medium businesses, particularly those just beginning in email marketing. This is particularly reflected in the fact that customers subscribing to the medium plans get unlimited emails, while bigger plans have constraints.
Integrations and Add-Ons
Benchmark Offers approximately 20 plug-ins and integrations. If you do not observe the integration you need, there is still hope. You can use the API or ask an integration by sending an email to [email protected]
· Benchmark Occasions — Benchmark Occasions is event marketing applications designed to integrate fully with Benchmark Email. Launched in 2012, this program allows users to create and customize occasions, promote and sell tickets, and track the success of their events through their Benchmark Email accounts. A number of programs are available, including a free alternative.
· Salesforce.com — This integration allows users to import contacts directly into Benchmark and utilize Benchmark’s email system to keep Salesforce customers participated. Read our overview of Salesforce here.
· Twitter — Benchmark Mail Lite is a WordPress plug-in which allows users to easily build an email viewer via their subscribers. The plugin can automatically create email variations of blog posts and permits users to connect up to five Benchmark accounts.
· Highrise — Merges Highrise contacts using a Benchmark list. Read our overview of Highrisehere.
· Benchmark Power — This free plug-in lets you source pictures for your Benchmark emails from locations across the web. Benchmark Power captures pictures you locate and instantly uploads them to a Benchmark accounts for future usage.
· Flickr — Users with Flickr accounts can link Flickr for their own Benchmark image galleries.
· Shopify — You can link a Shopify accounts to Benchmark and mechanically add Shopify clients to Benchmark lists. You may even add subscribers to various lists based on what they purchased. Read our review of Shopify here.
· PayPal — Users can add some of their PayPal customers to their Benchmark email lists bylinking the account. Read our overview of Paypal here.
· Easy List — Know more about this simple list-making app and download it here.
· WordPress — The ever-present blog and site builder offers an integration using Benchmark. Use it to send mails of your blog articles and use the analytics to see how your readers react to them. Learn more here.
· Zapier — Gain entry to Zapier’s huge integration library . Send Email To One Person In Benchmark
Social Media Integrations
Since Of the key connection between social media and email advertising, it’s important to look at the social networking features included in Benchmark.
· Social Media Templates — One section of Benchmark’s massive email template list is made of societal media-specific templates which directly promote your company’s involvement in social media forums like facebook, Twitter, and LinkedIn.
· Facebook”Like” Button — Benchmark provides a simple function which permits you to bring a Facebook”Like” button to your own emails.
· Facebook Sign-Up Form — Benchmark provides easy-to-create sign-up forms (see”Features” above) for both websites and Facebook fan pages, so you can convert followers into subscribers.
· Social Links within Mail — After you link your Benchmark account with your Facebook, Twitter, and/or LinkedIn account, you can add switches to each email that will direct your readers to each of your social media pages.
The company also fully Complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks concerning the selection of personal data from citizens of those nations. When customers provide credit card numbers to Benchmark, the company utilizes secure socket layer (SSL) protection to encrypt the information. The entire system is encrypted to ensure the security of all customers’ personal details.
Anti-Spam Policy and Protection
Like All valid ESPs, Benchmark takes spam seriously and outlines a clear zero-tolerance coverage for any of the users trying to take part in spam actions. The company is fully in compliance with all the U.S. CAN-SPAM Act of 2003. Benchmark also takes several steps to maintain its reputation as a spam-free provider, among them membership from the Email Sender and Provider Coalition. The company uses the app SpamAssassin to filter messages delivered through its server.
To prevent users from Unknowingly sending spam-like materials, Benchmark provides a spam check feature that looks for words widely used in spam messages. It scores each email on a scale from 1 to 5; 5s are assigned to content that is very likely to be blocked. In case of a high score, the program suggests”less spammy” alternatives. Individualized IP addresses also assist large-volume senders reduce their spam amounts.
Customer Support and Service
Benchmark Offers its customers a great deal of support tools. Customer support is generally responsive, with minimal waiting times. The website provides good learning tools, but may be needlessly opaque occasionally. Key information can be buried and hard to locate, especially if you don’t know precisely what you’re looking for, particularly when it comes to minute particulars about plans. For instance. That the Free For Life plan comprises Benchmark branding on each email, but you won’t see that mentioned on the Free For Life page, not even in the fine print. Nor are you going to see it mentioned when you register. The only place it’s mentioned is at the FAQ, here.
Here are some of the resources Benchmark offers. Send Email To One Person In Benchmark
· Live Support and Email — Benchmark supplies live one-on-one support through these means.
· Email Support. Contact Benchmark at support[email protected] or through the organization’s contact form . Accessible 24 hours Monday — Friday and restricted hours on Saturday.
· Phone Support. You can reach Benchmark in 800-430-4095 (U.S.) or 001-562-252-3789 (all countries). Available weekdays from 6 am to 5 pm PT.
· Chat Support. Available almost 24 hours per day Monday — Friday and limited hours on Saturday. Offered in English, Spanish, Portuguese, and Italian.
· FAQ — Benchmark’s FAQ section is somewhat mislabeled as it is closer to a QandA-format knowledge foundation than a typical FAQ. You will find over 900 entries, sorted into 18 topics ranging from”Getting Started” to”API.” Users can execute a key word search of any subject (or sub-topic) or from the FAQ as a whole. One caveat. With such a comprehensive knowledge base, it’s pretty much inevitable that some entries will be out of date. A few of the QandAs offer advice which is wholly inaccurate, so in some cases, you might want to contact support to hash things out.
· Video Tutorials and Webinars — Benchmark provides about two dozen video tutorials that take users step by step through the features of the program. The business also supplies a webinar called”Benchmark Email Crash Course.” You can view it live each Friday at 10.00 a.m. PST or watch the recorded version at any moment. You can also request a particular webinar on quite a few different subjects. Live webinars include the opportunity to ask questions throughout the presentation.
· Email Marketing Manuals and Articles — You can find more in-depth information on email marketing in general, as well as the Benchmark program specifically, in the Manuals Section. These downloadable files also cover industry-specific issues. Articles, similar to blogs, offer users guidance beyond that found in the FAQ section, but in shorter, more readable chunks compared to the guides provide.
· Glossary of Email Marketing Terms — This is a particularly valuable tool for all those new to email marketing who feel absorbed by all the jargon. Benchmark gives a glossarywith 50 of the very popular email marketing terms from”above-the-fold” to”whitelists.”
· Website and Newsletter — For current information about email advertising trends, check out Benchmark’s monthly newsletter, in addition to its extremely active site. All readers automatically gain access to present newsletters, and Benchmark also provides an archive of newsletter articles from November 2007-October 2012.
· Benchmark Community — Benchmark users may post their latest newsletters on message boards in the Benchmark Community. This forum allows users to discuss newsletter creation strategies, vote for their favourite newsletters, and gain inspiration from other Benchmark users.
Web-Based Or Locally-Installed
Benchmark is completely web-based and doesn’t Require any setup on your PC.
Positive Reviews and Reviews
Benchmark Has a four-out-of-five star rating on G2 Crowd, using a slightly better showing on GetApp and Capterra. 4.5 stars each. Send Email To One Person In Benchmark
Some common points of praise.
· Top Notch Service . This is perhaps the most typical monitoring regarding Benchmark, and something I noticed for myself as well. People tend to find support prompt and helpful, and a few say it’s actually the element that distinguishes Benchmark from its rivals. The company also receives praise for its website posts and videos.
· Characteristic Selection Across All Aims . Some users praise the inclusion of attributes including AB testing and surveys from most programs; many companies charge extra for these features or just include them in their pricier programs.
· Ease of Use. Users have a tendency to find Benchmark’s interface incredibly user-friendly and intuitive. The program gathers compliments from a broad assortment of demographics, from first time ESP users to people who have attempted a variety of programs before settling on Benchmark.
· Mobile Friendly Emails. Consumers were impressed with all the mobile-friendly email design of Benchmark’s templates. Since an increasing number of people access their email from mobile devices, this is an increasingly significant aspect to consider.
Negative Reviews and Complaints
I was Unable to find many people who disliked Their Benchmark experience. But, I was able to find a few complaints.
· Inconsistent Send-Times. Apparently some users experienced a problem with Benchmark in which their emails were sent hours after they were first scheduled. One customer theorized that the issue might arise from lengthy lists of recipients. Not all customers of all Benchmark will have time-sensitive sending needs, but other people will. If you need your mails to go out precisely whenever your program dictates, you may need to consider this issue.
· Buggy Social Media Integrations. I watched several consumer reviews that remarked the social networking integrations in Benchmark aren’t up to par.
· “Spammy” Templates. Some users were worried that Benchmark’s templates may feel like spam email, causing recipients to mark them as junk and not reading the contents. Since the whole point of an ESP is to prevent this from occurring, this might be a problem. On the other hand, I never felt this way while looking through the template list, so it might not be the most legitimate of complaints.
Benchmark Provides a huge variety of pricing strategies, including a totally free plan and a massive scale of paid plans that can service anywhere between 600 and 7,140,000 subscribers.
Benchmark’s free programs do not require charge Cards, that is always refreshing. The only catch. There’ll be a small Benchmark emblem at the bottom of each email you send out. Obviously, you may always opt to upgrade to a paid plan in case you don’t want the Benchmark branding. The free plan allows you to send up to 14000 emails to around 2000 subscribers and provides you access to all but not all Benchmark’s features list. Notable absences to the attributes list for free account include email automation and sub-accounts (allowing multiple users to get one Benchmark accounts ).
Paid Plans. Send Email To One Person In Benchmark
Users with small contacts lists and restricted Monthly messages have the option of paying for their email marketing based on the amount of mails that they send each month.
o Medium Plans. 600-50,000 subscribers, $13.99-$254.99 a month
o Large Strategies. 55,000-100,000 subscribers, $285.99-$494.99 per month
o Extra Large Plans. 125,000-1,000,000 subscribers, $659.99-$4,273.99 per month
o Massive Plans. 1,070,000-7,140,000 subscribers, $4,500-$29,200 a month
Benchmark accepts all Major charge cards and also lets you pay through PayPal. They also offer you a 25% discount for nonprofits and teachers.
Benchmark is a good program. It is easy to use, Open to innovation, and competitively priced. Its free alternatives may very well be the best in the company for anybody who just wants to dip into email marketing (especially small, local companies ). For that matter, any Benchmark plan can work nicely for a little business which perspectives email as a minor element of its marketing and has no desire to operate beyond the basics just yet.
If you are a little or maybe medium-sized Company looking for a simple email advertising program using a multitude of amazing features, Benchmark is an exceptional option. Though there may come a time when you outgrow the program, it supplies a great deal for the price, offers excellent service, and the company appears to be sensitive to the needs of its users. You can’t ask for much more.